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Uncertainty in emotion recognition

Agnieszka Landowska (Faculty of Electronics, Telecommunications and Informatics, Gdansk University of Technology, Gdansk, Poland)

Journal of Information, Communication and Ethics in Society

ISSN: 1477-996X

Article publication date: 4 September 2019

Issue publication date: 17 September 2019

Abstract

Purpose

The purpose of this paper is to explore uncertainty inherent in emotion recognition technologies and the consequences resulting from that phenomenon.

Design/methodology/approach

The paper is a general overview of the concept; however, it is based on a meta-analysis of multiple experimental and observational studies performed over the past couple of years.

Findings

The main finding of the paper might be summarized as follows: there is uncertainty inherent in emotion recognition technologies, and the phenomenon is not expressed enough, not addressed enough and unknown by the users of the technology.

Practical implications

Practical implications of the study are formulated as postulates for the developers, users and researchers dealing with the technologies of automatic emotion recognition.

Social implications

As technologies that recognize emotions are becoming more and more common, and perhaps more decisions influencing people lives are to come in the next decades, the trustworthiness of the technology is important from a scientific, practical and ethical point of view.

Originality/value

Studying uncertainty of emotion recognition technologies is a novel approach and is not explored from such a broad perspective before.

Keywords

Acknowledgements

This work was supported in part by the Polish-Norwegian Financial Mechanism Small Grant Scheme under Contract Pol-Nor/209260/108/2015 and in part by the DS Funds of ETI Faculty, Gdańsk University of Technology.

Citation

Landowska, A. (2019), "Uncertainty in emotion recognition", Journal of Information, Communication and Ethics in Society, Vol. 17 No. 3, pp. 273-291. https://doi.org/10.1108/JICES-03-2019-0034

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited