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Achieving person-centredness through technologies supporting integrated care for older people living at home: an integrative review

Julie MacInnes (Centre for Health Service Studies, University of Kent, Canterbury, UK)
Jenny Billings (Centre for Health Service Studies, University of Kent, Canterbury, UK)
Alexandra Lelia Dima (Research on Healthcare Performance (RESHAPE), INSERM U1290, Université Claude Bernard Lyon 1, Lyon, France)
Chris Farmer (Centre for Health Service Studies, University of Kent, Canterbury, UK)
Giel Nijpels (Amsterdam Public Health Research Institute, Amsterdam UMC – VU University Amsterdam, Amsterdam, The Netherlands)

Journal of Integrated Care

ISSN: 1476-9018

Article publication date: 10 June 2021

Issue publication date: 19 July 2021

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Abstract

Purpose

The purpose of this paper is to identify the range, type and outcomes of technological innovations aimed at supporting older people to maintain their independence within the context of integrated care at home. We also discuss key emergent themes relevant to the use of person-centred technology for older people in integrated care and propose recommendations for policy and practice.

Design/methodology/approach

An integrative review methodology was used to identify and describe recent scientific publications in four stages: problem identification, literature search, data evaluation and data analysis.

Findings

Twelve studies were included in the review. Three studies described remote consultations, particularly telemedicine; five studies described tools to support self-management; three studies described the use of healthcare management tools, and one study described both remote consultation and self-care management. Emergent themes were: acceptability, accessibility and use of digital technologies; co-ordination and integration of services; the implementation of digital technologies; and safety and governance. Several recommendations are proposed relevant to integrated care teams, technology developers and researchers.

Originality/value

This review uniquely considers the extent to which novel digital technologies used in integrated care for older people are person-centred.

Keywords

Citation

MacInnes, J., Billings, J., Dima, A.L., Farmer, C. and Nijpels, G. (2021), "Achieving person-centredness through technologies supporting integrated care for older people living at home: an integrative review", Journal of Integrated Care, Vol. 29 No. 3, pp. 274-294. https://doi.org/10.1108/JICA-03-2021-0013

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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