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Testing interaction effects of intellectual capital and burnout on innovative work behaviour of professional nurses

Genuine Narzary (School of Management and Labour Studies, Tata Institute of Social Sciences, Mumbai, India)
Sasmita Palo (School of Management and Labour Studies, Tata Institute of Social Sciences, Mumbai, India)

Journal of Intellectual Capital

ISSN: 1469-1930

Article publication date: 4 November 2021

Issue publication date: 21 March 2023

578

Abstract

Purpose

The present study aims to examine the moderating effect of burnout between intellectual capital and innovative work behaviour of professional nurses.

Design/methodology/approach

Mixed-method approach was followed that involves conducting both quantitative surveys and qualitative semi-structured interviews. Quantitative data was collected from 844 staff nurses. Interviews were conducted with a total of 20 participants including director of nursing, chief nursing officer, general manager operation, professor cum principal, doctors, nurse educators, ward in charges and staff nurses working with multi, super speciality private and charitable trust hospitals in Mumbai (India).

Findings

Intellectual capital and burnout (intellectual capital*burnout) interaction increased the proportion of innovative work behaviour from 0.09 to 0.15, an increase of 66.67%. The results also reveal a significant and negative (−0.09) moderating effect of burnout between intellectual capital and innovative work behaviour of nurses. Qualitative findings also could confirm and support that human, structural and relational capital help nurses to be innovative. However, whenever nurses feel a loss of energy, enthusiasm, motivation and exhaustion, they tend to become less innovative and continue only with the routine works.

Research limitations/implications

This study provides a new implication for multi, super speciality private and charitable trust hospitals management to relook at and reduce the level of burnout to mitigate its adverse effect.

Originality/value

To the best of the authors’ knowledge, this is the first study and findings related to professional nurses working in multi, super speciality private and charitable trust hospitals in India.

Keywords

Acknowledgements

The author would like thank all multi, super specialty private and charitable trust hospitals (Mumbai, India) authorities for allowing me to conduct this study. The author thank all nurses from the bottom of my heart for participation and cooperation during data collection.

Citation

Narzary, G. and Palo, S. (2023), "Testing interaction effects of intellectual capital and burnout on innovative work behaviour of professional nurses", Journal of Intellectual Capital, Vol. 24 No. 2, pp. 337-358. https://doi.org/10.1108/JIC-01-2019-0017

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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