TY - JOUR AB - Purpose– The purpose of the present paper is to examine the role of sensitivity training (ST) methods at higher education institutions as a service provider for future managers’ qualifications. Design/methodology/approach– A qualitative content analysis of the narratives logs of participants of a ST was carried out. Findings– The data collected reveal influential impact of ST on MBA students. It discusses the students’ journey from unknowing to knowing through self-discovery route. Specifically, there are five connecting points in ST: experience, trust, understand, learn and apply. At an abstraction level, overall this experience can be equated with feeling of being “self rejuvenated”. Research limitations/implications– The study is confined to the participants of MBA-HR course. More insights can be obtained by replicating the study for participants from different programmes. Originality/value– The original contribution of the study lies in revisiting the experiential learning (EL) process in ST. ST is a kind of EL, yet different in the process, as it mediates through trust building. VL - 7 IS - 4 SN - 1755-4195 DO - 10.1108/JIBR-07-2014-0049 UR - https://doi.org/10.1108/JIBR-07-2014-0049 AU - Awasthy Richa AU - Jaisinghani Dinesh AU - Gupta Rajen K PY - 2015 Y1 - 2015/01/01 TI - Wholesome learning about self and others through sensitivity training: Experiences of Indian MBA students T2 - Journal of Indian Business Research PB - Emerald Group Publishing Limited SP - 338 EP - 359 Y2 - 2024/04/19 ER -