The purpose of this study is to empirically test the impact of resilience-enhancing human resource practices on job satisfaction and organizational commitment with the mediating role of employee resilience.
With a quantitative approach, structural equation modeling was used to test the hypothesis. Data was collected with a survey method from 326 bankers of Pakistan. Data was diagnosed with all reliability and validity tests and significance was tested with bootstrapping. Smart-PLS software was used.
Results revealed that there is a partial mediating impact of employee resilience in the relationship of resilience-enhancing human resource practice and job satisfaction. For resilience-enhancing human resource practice and organizational commitment, employee resilience plays a partial mediating role.
This study is confined to bankers only and a limited sample is used. However, it significantly provides a contextual base for further theoretical development in the research of employee resilience.
This paper recommends the banking sector of Pakistan for paying extra heed toward resilience-enhancing human resource practices, as it only augments much-needed resilience among employees but also ultimately results in greater job satisfaction and commitment.
This study is the first of the kind in the banking sector of Pakistan to explore resilience-enhancing practices.
Samo, A.H., Shaikh, N., Ibrahim, I. and Ali, A. (2021), "Reap the resilience, stop wearing the worry: exploring the role of resilience enhancing practices in organizational outcomes", Journal of Indian Business Research, Vol. 13 No. 2, pp. 324-340. https://doi.org/10.1108/JIBR-04-2020-0121
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