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Role of Islamic work ethics in shaping employees’ behaviour: evidence from the banking sector in Azad Jammu and Kashmir

Attia Aman-Ullah (School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Malaysia)
Waqas Mehmood (School of Economics, Finance and Banking, College of Business, Universiti Utara Malaysia, Sintok, Malaysia)

Journal of Islamic Accounting and Business Research

ISSN: 1759-0817

Article publication date: 5 December 2022

38

Abstract

Purpose

The purpose of this study is to examine the impact of Islamic work ethics (IWEs) on the job satisfaction, commitment and loyalty among the bank employees in Azad Jammu and Kashmir, Pakistan.

Design/methodology/approach

Data for this study was collected using the purposive sampling from 354 bank employees of Azad Jammu and Kashmir region.

Findings

The findings of this study support all the three proposed hypotheses, with IWEs demonstrating significant positive relationships with job satisfaction, organisational commitment and employee loyalty.

Practical implications

Because of the nature of operations, banks need energetic employees who can participate actively in work activities. The implementation of IWEs enables banks to improve their employees’ satisfaction, commitment and loyalty, which will benefit the organisation in the long term through improved performance.

Originality/value

By encouraging the adoption of IWEs, organisations can increase job satisfaction, employee’s commitment and loyalty in the workplace, especially in an Islamic banking context. Therefore, managers should strengthen the mutual understanding among employees regarding IWE principles. They should be consistently applied and disseminated by Islamic banks’ management in the form of a formal code of ethics that applies to all actions within the organisation. Besides, this study contributes in terms of divine command theory which was yet to be tested with employee’s behaviour. Loyalty was another behavioural attribute which is providing novelty while testing with IWEs in banking context.

Keywords

Acknowledgements

The authors are grateful to the anonymous referees of the journal for their extremely useful suggestions to improve the quality of the paper.

Citation

Aman-Ullah, A. and Mehmood, W. (2022), "Role of Islamic work ethics in shaping employees’ behaviour: evidence from the banking sector in Azad Jammu and Kashmir", Journal of Islamic Accounting and Business Research, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JIABR-12-2021-0309

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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