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Progress on Airbnb: a literature review

Daniel Guttentag (Department of Hospitality and Tourism Management, College of Charleston, Charleston, South Carolina, USA)

Journal of Hospitality and Tourism Technology

ISSN: 1757-9880

Article publication date: 19 June 2019

Issue publication date: 21 November 2019

9575

Abstract

Purpose

The purpose of this paper is to review the extant literature on Airbnb – one of the most significant recent innovations in the tourism sector – to assess the research progress that has been accomplished to date.

Design/methodology/approach

Numerous journal databases were searched, and 132 peer-reviewed journal articles from various disciplines were reviewed. Key attributes of each paper were recorded, and a content analysis was undertaken.

Findings

A survey of the literature found that the majority of Airbnb research has been published quite recently, often in hospitality/tourism journals, and the research has been conducted primarily by researchers in the USA/Canada and Europe. Based on the content analysis, the papers were divided into six thematic categories – Airbnb guests, Airbnb hosts, Airbnb supply and its impacts on destinations, Airbnb regulation, Airbnb’s impacts on the tourism sector and the Airbnb company. Consistent findings have begun to emerge on several important topics, including guests’ motivations and the geographical dispersion of listings. However, many research gaps remain, so numerous suggestions for future research are provided.

Practical implications

By reviewing a large body of literature on a fairly novel and timely topic, this research provides a concise summary of Airbnb knowledge that will assist industry practitioners as they adapt to the recent rapid emergence of Airbnb.

Originality/value

This is the first paper to review the extant literature specifically about Airbnb.

研究目的

本论文旨在审视过去文献对Airbnb的研究-旅游业中最显著发明之一-以衡量迄今为止的研究发展历程。

研究设计/方法/途径

经过大量文献搜索,共132份同行评审型期刊文章,来自不同研究领域,被作者审阅。每个文章的关键词被摘抄出来,本论文采用内容分析方法来分析文本。

研究结果

经过文献综述,作者发现大多数Airbnb研究都发表在近几年,往往发表在酒店/旅游期刊。期刊文章作者集中在美国/加拿大和欧洲。基于内容分析结果,发表的期刊文章被分类在六个主题-Airbnb顾客、Airbnb服务提供主、Airbnb供应商、以及其对旅游目的地的影响,Airbnb规范、Airbnb对旅游行业的影响、以及Airbnb公司。研究结果还归纳出几项重要的话题,包括顾客动机和民宿地理分布。然而,大多数研究空缺仍然存在,因此,本论文总结出多项未来研究方向。

研究实践意义

本论文通过审阅大量较新和及时的文献,对Airbnb的相关知识进行了精准梳理,这个研究结果对从业者适应Airbnb较新较快发展的现象,有着实践意义。

研究原创性/价值

本论文是首篇审阅有关Aribnb文献的文章。

关键词

Airbnb、文献综述、共享经济、P2P、短期出租

Keywords

Citation

Guttentag, D. (2019), "Progress on Airbnb: a literature review", Journal of Hospitality and Tourism Technology, Vol. 10 No. 4, pp. 814-844. https://doi.org/10.1108/JHTT-08-2018-0075

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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