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Segmenting tourists by length of stay using regression tree models

Mahalia Jackman (The University of the West Indies, Bridgetown, Barbados)
Simon Naitram (The University of the West Indies, Bridgetown, Barbados)

Journal of Hospitality and Tourism Insights

ISSN: 2514-9792

Article publication date: 11 October 2021

Issue publication date: 20 January 2023

241

Abstract

Purpose

This study analyses how the socio-demographic profile of the tourist, trip-related characteristics, distance, and economic conditions in the source country affect pleasure tourists' length of stay behaviours in Barbados.

Design/methodology/approach

The study uses “biggish” data (over 3.6 million observations), parametric models (OLS) and statistical learning models (regression trees) to develop a length of stay decision rule to segment pleasure tourists' length of stay. Our sample period is January 2004 to March 2013.

Findings

The analysis revealed a great deal of heterogeneity in the impact of the predictors across segments, which would be typically hidden from simple parametric approaches often used to model length of stay (such as OLS).

Practical implications

The main implication is that conventional models of length of stay should be complemented with segmentation analyses to shed some light on the heterogeneous length of stay behaviours of specific market segments.

Originality/value

Many studies on small tourism-specialising states focus on modelling aggregate arrivals. By modelling micro-data for Barbados, we provide insights on this aspect of tourism demand for small states. Second, very few studies use classification tools to analyse length of stay. The study contributes to the literature through its methodological approach.

Keywords

Citation

Jackman, M. and Naitram, S. (2023), "Segmenting tourists by length of stay using regression tree models", Journal of Hospitality and Tourism Insights, Vol. 6 No. 1, pp. 18-35. https://doi.org/10.1108/JHTI-03-2021-0084

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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