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Factors that influence and change medical engagement in Australian not for profit hospitals

Paul W. Long (Research, Australian Institute of Business Pty Ltd, Adelaide, Australia) (CHL, Centre for Health Leadership, Surry Hills, Australia)
Erwin Loh (Centre for Health Research and Implementation, Monash University, Melbourne, Australia)
Kevin Luong (Royal Australasian College of Medical Administrators, Hawthorn East, Australia)
Katherine Worsley (Royal Australasian College of Medical Administrators, Hawthorn East, Australia)
Antony Tobin (Faculty of Medicine, Dentistry and Health Sciences, VCCC, University of Melbourne, Parkville, Australia)

Journal of Health Organization and Management

ISSN: 1477-7266

Article publication date: 24 May 2022

Issue publication date: 31 August 2022

86

Abstract

Purpose

The study aims to assess medical engagement levels at two teaching hospitals and a 500 bed private hospital in two states operated by the same health care provider and to describe individual and organisational factors that influence and change medical engagement.

Design/methodology/approach

A survey was emailed to all junior and senior medical staff, seeking responses to 30 pre-determined items. The survey used a valid and reliable instrument which provided an overall index of medical engagement. Qualitative data were also collected by including an open ended question.

Findings

Doctors (n = 810) working at all sites are in the top 20-40 percentile when compared to Australia and the United Kingdom. Two sites in one state were in the highest relative engagement band with the other being in the high relative range when compared to the (UK) and the medium relative band when compared to sites in Australia. Senior doctors working at all three were less engaged on feeling valued and empowered, when compared to having purpose and direction or working in a collaborative culture. This appears to be related to work satisfaction and whether they feel encouraged to develop their skills and progress their careers. Junior doctors at 1 site are much less engaged than colleagues working at another. Since their formal training pathways are identical the informal training experience appears to be an engagement factor.

Originality/value

Despite medical engagement being recognised as crucial, little is known about individual and organisational factors that support doctors to be engaged, particularly for juniors and in the private sector.

Keywords

Acknowledgements

Funding for the survey was provided by the study sites. No authors received any payment. Applied Research Ltd, United Kingdom, conducted the data analysis.

Citation

Long, P.W., Loh, E., Luong, K., Worsley, K. and Tobin, A. (2022), "Factors that influence and change medical engagement in Australian not for profit hospitals", Journal of Health Organization and Management, Vol. 36 No. 6, pp. 734-747. https://doi.org/10.1108/JHOM-08-2021-0318

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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