To read the full version of this content please select one of the options below:

A value-based taxonomy of improvement approaches in healthcare

Christian Colldén (Department of Service Management and Logistics, Technology, Management and Economics, Chalmers University of Technology, Gothenburg, Sweden)
Ida Gremyr (Department of Service Management and Logistics, Technology, Management and Economics, Chalmers University of Technology, Gothenburg, Sweden)
Andreas Hellström (Department of Service Management and Logistics, Technology, Management and Economics, Chalmers University of Technology, Gothenburg, Sweden)
Daniella Sporraeus (Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden)

Journal of Health Organization and Management

ISSN: 1477-7266

Article publication date: 19 June 2017

Abstract

Purpose

The concept of value is becoming increasingly fashionable in healthcare and various improvement approaches (IAs) have been introduced with the aim of increasing value. The purpose of this paper is to construct a taxonomy that supports the management of parallel IAs in healthcare.

Design/methodology/approach

Based on previous research, this paper proposes a taxonomy that includes the dimensions of view on value and organizational focus; three contemporary IAs – lean, value-based healthcare, and patient-centered care – are related to the taxonomy. An illustrative qualitative case study in the context of psychiatric (psychosis) care is then presented that contains data from 23 interviews and focuses on the value concept, IAs, and the proposed taxonomy.

Findings

Respondents recognized the dimensions of the proposed taxonomy and indicated its usefulness as support for choosing and combining different IAs into a coherent management model, and for facilitating dialog about IAs. The findings also suggested that the view of value as “health outcomes” is widespread, but healthcare professionals are less likely than managers to also view value as a process.

Originality/value

The conceptual contribution of this paper is to delineate some important characteristics of IAs in relation to the emerging “value era”. It also highlights the coexistence of different IAs in healthcare management practice. A taxonomy is proposed that can help managers choose, adapt, and combine IAs in local management models.

Keywords

Citation

Colldén, C., Gremyr, I., Hellström, A. and Sporraeus, D. (2017), "A value-based taxonomy of improvement approaches in healthcare", Journal of Health Organization and Management, Vol. 31 No. 4, pp. 445-458. https://doi.org/10.1108/JHOM-08-2016-0162

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited