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From words to action: Visibility of management in supporting interdisciplinary team working in an acute rehabilitative geriatric hospital

Sandra C. Buttigieg (Department of Health Services Management, Faculty of Health Sciences, University of Malta, Malta and Work and Organizational Psychology, Aston Business School, Aston University, Birmingham, UK)
Vincent Cassar (Department of Organizational Psychology, Birkbeck College, University of London, London, UK)
Judy W. Scully (Aston Business School, Aston University, Birmingham, UK)

Journal of Health Organization and Management

ISSN: 1477-7266

Article publication date: 2 September 2013

977

Abstract

Purpose

The following case study aims to explore management's, health professionals' and patients' experiences on the extent to which there is visibility of management support in achieving effective interdisciplinary team working, which is explicitly declared in the mission statement of a 60-bed acute rehabilitative geriatric hospital in Malta.

Design/methodology/approach

A total of 21 semi-structured interviews were conducted with the above-mentioned key stakeholders.

Findings

Three main distinct yet interdependent themes emerged as a result of thematic analysis: “managing a team-friendly hospital”, “interdisciplinary team components”, and “interdisciplinary team processes”. The findings show that visibility of management support and its alignment with the process and content levels of interdisciplinary teamwork are key to integrated care for acute rehabilitative geriatric patients.

Research limitations/implications

The emerging phenomena may not be reproducible in a different context; although many of the emerging themes could be comfortably matched with the existing literature.

Practical implications

The implications are geared towards raising the consciousness and conscientiousness of good practice in interdisciplinary teamwork in hospitals, as well as in emphasizing organizational and management support as crucial factors for team-based organizations.

Social implications

Interdisciplinary teamwork in acute rehabilitative geriatrics provides optimal quality and integrated health care delivery with the aim that the older persons are successfully discharged back to the community.

Originality/value

The authors draw on solid theoretical frameworks – the complexity theory, team effectiveness model and the social identity theory – to support their major finding, namely the alignment of organizational and management support with intra-team factors at the process and content level.

Keywords

Acknowledgements

The authors would like to thank Dr Gillian Symon, from the Department of Organizational Psychology, Birkbeck, University of London for her valuable comments on an earlier version of this article. They would also like to thank the reviewers of this journal for their useful suggestions.

Citation

C. Buttigieg, S., Cassar, V. and W. Scully, J. (2013), "From words to action: Visibility of management in supporting interdisciplinary team working in an acute rehabilitative geriatric hospital", Journal of Health Organization and Management, Vol. 27 No. 5, pp. 618-645. https://doi.org/10.1108/JHOM-06-2012-0101

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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