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An M/M/C/K queueing system in an inventory routing problem considering congestion and response time for post-disaster humanitarian relief: a case study

Mahdieh Masoumi (Industrial and Systems Engineering, College of Engineering, University of Tehran, Tehran, Islamic Republic of Iran)
Amir Aghsami (Industrial and Systems Engineering, College of Engineering, University of Tehran, Tehran, Islamic Republic of Iran) (KN Toosi University of Technology, Tehran, Islamic Republic of Iran)
Mohammad Alipour-Vaezi (Industrial and Systems Engineering, College of Engineering, University of Tehran, Tehran, Islamic Republic of Iran)
Fariborz Jolai (Industrial and Systems Engineering, College of Engineering, University of Tehran, Tehran, Islamic Republic of Iran)
Behdad Esmailifar (Industrial and Systems Engineering, College of Engineering, University of Tehran, Tehran, Islamic Republic of Iran)

Journal of Humanitarian Logistics and Supply Chain Management

ISSN: 2042-6747

Article publication date: 31 August 2021

Issue publication date: 22 March 2022

307

Abstract

Purpose

Due to the randomness and unpredictability of many disasters, it is essential to be prepared to face difficult conditions after a disaster to reduce human casualties and meet the needs of the people. After the disaster, one of the most essential measures is to deliver relief supplies to those affected by the disaster. Therefore, this paper aims to assign demand points to the warehouses as well as routing their related relief vehicles after a disaster considering convergence in the border warehouses.

Design/methodology/approach

This research proposes a multi-objective, multi-commodity and multi-period queueing-inventory-routing problem in which a queuing system has been applied to reduce the congestion in the borders of the affected zones. To show the validity of the proposed model, a small-size problem has been solved using exact methods. Moreover, to deal with the complexity of the problem, a metaheuristic algorithm has been utilized to solve the large dimensions of the problem. Finally, various sensitivity analyses have been performed to determine the effects of different parameters on the optimal response.

Findings

According to the results, the proposed model can optimize the objective functions simultaneously, in which decision-makers can determine their priority according to the condition by using the sensitivity analysis results.

Originality/value

The focus of the research is on delivering relief items to the affected people on time and at the lowest cost, in addition to preventing long queues at the entrances to the affected areas.

Keywords

Acknowledgements

The authors would like to thank the editor-in-chief and the anonymous reviewers for their valuable comments and helpful suggestions on a previous draft of this paper to improve its quality. This work was supported by the Iranian National Science Foundation (91049559).

Citation

Masoumi, M., Aghsami, A., Alipour-Vaezi, M., Jolai, F. and Esmailifar, B. (2022), "An M/M/C/K queueing system in an inventory routing problem considering congestion and response time for post-disaster humanitarian relief: a case study", Journal of Humanitarian Logistics and Supply Chain Management, Vol. 12 No. 2, pp. 182-219. https://doi.org/10.1108/JHLSCM-12-2020-0119

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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