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Assessing contract management as a strategic tool for achieving quality of work in Ghanaian construction industry: A case study of FPMU and MMDAs

Emmanuel Coleman (Faculty of Business, Ghana Technology University College, Accra, Ghana and Funds and Procurement Management Unit, Ghana Ministry of Education, Accra, Ghana)
Isaac Kwesi Nooni (3S Integration Systems, Nanjing University of Information Science and Technology, Nanjing, China and Department of Data Collection, Centre for Data Processing and Geospatial Analysis, Accra, Ghana)
Samuel Korenteng Fianko (Marshalls University College, Accra, Ghana and Central University of Technology, Bloemfontein, South Africa)
Linka Dadzie (Department of Management, Swiss Management Center, Zug, Switzerland and Department of Data Collection, Centre for Data Processing and Geo-spatial Analysis, Accra, Ghana)
Ebenezer Nickson Neequaye (Business School, Hohai University – Jiangning Campus, Nanjing, China)
Jasmine Owusu-Agyemang (School of Economics and Management, Nanjing University of Information Science and Technology, Nanjing, China)
Edna Obuo Ansa-Asare (Department of Economics, School of Social Sciences, University of Ghana, Accra, Ghana)

Journal of Financial Management of Property and Construction

ISSN: 1366-4387

Article publication date: 2 January 2020

636

Abstract

Purpose

This study aims to investigate the attainment of quality in Government of Ghana’s (GoG) infrastructural projects through effective contract management and especially, relating to qualification, competence and experience of supply chain stakeholders.

Design/methodology/approach

A survey questionnaire and field observations were used to collect primary data from staff of the education ministry and construction professionals. Documentary analyses of contract documents were also undertaken.

Findings

The results show that executing agencies’ failure to apply appropriate contract management processes was linked to the gap between stakeholders’ knowledge and actual practice. This was confirmed by Spearman’s rho tests of correlation between overall mean ranks given by professionals and non-professionals, which indicated strong agreement between those groups. Factors such as contractors’ engagement of unqualified supervisory staff, lack of proper projects monitoring and evaluation by executing agencies mainly contribute to the poor quality of work.

Research limitations/implications

Investigations were limited to the Funds and Procurement Management Unit of the Ministry of Education, Metropolitan, Municipal and District Assemblies and local contractors. Nonetheless, the methodology used could be used in future studies to analyse the socio-economic implications on the quality of education infrastructure.

Practical implications

Construction is booming in Ghana but the capacity to improve the work quality through effective contract management is limited. However, with the effort of stakeholder and statutory bodies’ support in capacity building initiatives, GoG projects could offer some novel solutions to improve quality of work.

Social implications

Construction industry professionals and students’ knowledge and perception on construction industry and contract management is significantly improved.

Originality/value

This study provides information on respondents’ knowledge on contract management process, which, if not properly understood, can lead to poor quality of work and loss of money.

Keywords

Acknowledgements

The authors wish to thank Dr. Yaw Djirackor of Marshalls University College and Mr. Antony Asare-Bediako for their valuable insights and proofreading of this work.

Citation

Coleman, E., Nooni, I.K., Fianko, S.K., Dadzie, L., Neequaye, E.N., Owusu-Agyemang, J. and Ansa-Asare, E.O. (2020), "Assessing contract management as a strategic tool for achieving quality of work in Ghanaian construction industry: A case study of FPMU and MMDAs", Journal of Financial Management of Property and Construction, Vol. 25 No. 1, pp. 41-60. https://doi.org/10.1108/JFMPC-08-2018-0046

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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