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Integrating building information modelling for improving facility management operations: a fuzzy synthetic evaluation of the critical success factors

Ifeoluwa Benjamin Oluleye (Department of Building and Real Estate, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China)
Abiodun Kolawole Oyetunji (Lancaster Environment Centre, Lancaster University, Lancaster, UK and Department of Estate Management, University of Benin, Benin City, Nigeria)
Michael Ayodele Olukolajo (Department of Estate Management, Federal University of Technology Akure, Akure, Nigeria)
Daniel W.M. Chan (Department of Building and Real Estate, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China)

Journal of Facilities Management

ISSN: 1472-5967

Article publication date: 3 November 2021

Issue publication date: 27 March 2023

481

Abstract

Purpose

Building information modelling (BIM) is a novel technological advancement in the built environment. Despite the potentials of BIM, its adoption and implementation are undermined in facility management (FM) operations. This might be because of limited information on the critical success factors (CSFs) that can enhance its adoption. The study aims to integrate building information modelling to improve facility management operation by adopting fuzzy synthetic approach for evaluating the critical success factors.

Design/methodology/approach

Data for the study were sourced from practising and registered facility managers within Lagos metropolis, Nigeria. The data collected were analysed using a combination of methods which include mean item score, factor analysis and fuzzy synthetic evaluation (FSE).

Findings

The factor analysis results showed that six underlying groups of CSFs would enhance the effective adoption of BIM in facility operations. The FSE results showed that out of the six groups, the three topmost important CSF grouping (CSFG) in the decision rule would enhance the effectiveness of BIM adoption for FM operations.

Practical implications

The result of this study provides a credible road map for facility managers, policymakers and other stakeholders in FM operations on the CSFs and CSFG required for the adoption of BIM.

Originality/value

Previous studies that aimed at integrating BIM into FM are limited. Hence, this study provides a broad perspective on the CSF required for BIM adoption and implementation in FM operations using the FSE approach.

Keywords

Citation

Oluleye, I.B., Oyetunji, A.K., Olukolajo, M.A. and Chan, D.W.M. (2023), "Integrating building information modelling for improving facility management operations: a fuzzy synthetic evaluation of the critical success factors", Journal of Facilities Management, Vol. 21 No. 2, pp. 201-220. https://doi.org/10.1108/JFM-06-2021-0066

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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