To read the full version of this content please select one of the options below:

Applying an organizational effectiveness approach to measure family business performance

Ralph I. Williams Jr (Department of Management, Middle Tennessee State University, Murfreesboro, Tennessee, USA)
Torsten Pieper (Department of Management, University of North Carolina at Charlotte, Charlotte, North Carolina, USA)
Franz Kellermanns (University of North Carolina at Charlotte, Charlotte, North Carolina, USA)
Joe Astrachan (Kennesaw State University, Kennesaw, Georgia, USA)

Journal of Family Business Management

ISSN: 2043-6238

Article publication date: 23 May 2019

Issue publication date: 16 August 2019

Abstract

Purpose

Current approaches to measuring family business performance have limitations: failing to acknowledge the entire family business holistically, and lacking recognition of the idiosyncratic nature of family business goals. By applying organizational effectiveness and the achievement of desired organizational outcomes, the purpose of this paper is to develop a scale to measure performance based on a family business’ idiosyncratic goals.

Design/methodology/approach

This study applies mixed methods, including qualitative research, two surveys and structural equation modeling.

Findings

The authors develop a scale employing 21 items, representing six goal dimensions, to measure the family business performance.

Originality/value

The family business performance measurement scale from this study responds to multiple calls for a scale gauging family business performance in a manner including both financial and non-financial outcomes.

Keywords

Citation

Williams Jr, R.I., Pieper, T., Kellermanns, F. and Astrachan, J. (2019), "Applying an organizational effectiveness approach to measure family business performance", Journal of Family Business Management, Vol. 9 No. 3, pp. 349-374. https://doi.org/10.1108/JFBM-01-2019-0002

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited