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Assessing organizational health-analytics readiness: artifacts based on elaborated action design method

Sathyanarayanan Venkatraman (Department of Management Studies, IIT Madras, Chennai, India)
Rangaraja Sundarraj (Department of Management Studies, IIT Madras, Chennai, India)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 11 July 2022

Issue publication date: 27 January 2023




While the adoption of health-analytics (HA) is expanding, not every healthcare organization understands the factors impacting its readiness for HA. An assessment of HA-readiness helps guide organizational strategy and the realization of business value. Past research on HA has not included a comprehensive set of readiness-factors and assessment methods. This study’s objective is to design artifacts to assess the HA-readiness of hospitals.


The information-systems (IS) theory and methodology entail the iterative Elaborated Action Design Research (EADR)method, combined with cross-sectional field studies involving 14 healthcare organizations and 27 participants. The researchers determine factors and leverage multi-criteria decision-making techniques to assess HA-readiness.


The artifacts emerging from this research include: (1) a map of readiness factors, (2) multi-criteria decision-making techniques that assess the readiness levels on the factors, the varying levels of factor-importance and the inter-factor relationships and (3) an instantiated system. The in-situ evaluation shows how these artifacts can provide insights and strategic direction to an organization through collective knowledge from stakeholders.


This study finds new factors influencing HA-readiness, validates the well-known and details their industry-specific nuances. The methods used in this research yield a well-rounded HA readiness-assessment (HARA) approach and offer practical insights to hospitals.



Venkatraman, S. and Sundarraj, R. (2023), "Assessing organizational health-analytics readiness: artifacts based on elaborated action design method", Journal of Enterprise Information Management, Vol. 36 No. 1, pp. 123-150.



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