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From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education

Amjad Iqbal (COMSATS Institute of Information Technology – Attock Campus, Attock, Pakistan)
Fawad Latif (COMSATS Institute of Information Technology – Attock Campus, Attock, Pakistan)
Frederic Marimon (Universitat Internacional de Catalunya, Barcelona, Spain)
Umar Farooq Sahibzada (Northwestern Polytechnical University, Xi’an, China)
Saddam Hussain (COMSATS Institute of Information Technology – Attock Campus, Attock, Pakistan)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 31 October 2018

Issue publication date: 31 January 2019

3742

Abstract

Purpose

The purpose of this paper is to empirically investigate the effects of knowledge management (KM) enablers on KM processes in research universities and testing the direct relation between KM processes and OP. This study also proposes to examine the mediating role of intellectual capital (IC) and innovation in the relationship between KM processes and performance of universities.

Design/methodology/approach

Using a sample of 217 academic and administrative personnel from research universities of Pakistan, the hypothesized relationships were tested through partial least squares structural equation modeling technique.

Findings

The results reveal that KM enablers have a significant impact on KM processes. The results also indicate that KM processes influence organizational performance (OP) directly and indirectly through innovation and IC.

Practical implications

Findings of this study reinforce the corporate experience of KM and suggest how administrators of research universities and higher educational institutions can promote innovation and IC, which in turn enhance OP.

Originality/value

Despite the augmented importance of KM in higher education institutions or research universities, there is a dearth of studies that investigate the interplay of KM, innovation, IC and OP. This is one of the earliest studies that not only empirically investigate the interaction of KM enablers, KM processes and performance of research universities but also shed insights into the existing literature by simultaneously investigating mediating role of IC and innovation in the underlying relationship.

Keywords

Citation

Iqbal, A., Latif, F., Marimon, F., Sahibzada, U.F. and Hussain, S. (2019), "From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education", Journal of Enterprise Information Management, Vol. 32 No. 1, pp. 36-59. https://doi.org/10.1108/JEIM-04-2018-0083

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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