TY  - JOUR
AB  - Purpose The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES) post-implementation stage and how transactional and transformational leadership styles are impacted toward ES success.Design/methodology/approach Drawing on the insights of 508 valid respondents from various business backgrounds that used ES in Malaysia, structural equation modeling was employed and the path modeling approach was used to investigate the underlying relationships between variables. The mediating effects were tested using the bootstrapping procedures presented by Preacher and Hayes.Findings The results support the mediating effects of KI mechanisms and both leadership styles toward ES success. The analysis revealed the importance of KI in an organization, especially by the leaders who manage the complexity of the ES in the post-implementation stage.Research limitations/implications The study can be extended by analyzing other leadership styles in-detail.Practical implications This paper is useful for practitioners as it acts as a guide to conduct management practice for business managers.Originality/value The results demonstrate the importance of leaders’ adoption of KI mechanisms in various business domains. This study approach can be used to investigate which sub-items of the leadership styles are more likely to promote KI mechanisms.
VL  - 32
IS  - 1
SN  - 1741-0398
DO  - 10.1108/JEIM-04-2018-0069
UR  - https://doi.org/10.1108/JEIM-04-2018-0069
AU  - Ghazali Razatulshima
AU  - Ahmad Mohammad Nazir
AU  - Sedera Darshana
AU  - Zakaria Nor Hidayati
PY  - 2018
Y1  - 2018/01/01
TI  - The mediating role of knowledge integration model for enterprise systems success
T2  - Journal of Enterprise Information Management
PB  - Emerald Publishing Limited
SP  - 75
EP  - 97
Y2  - 2024/05/06
ER  -