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Examining how and when digital platform capabilities drive technological innovation: a strategic information perspective

Longjun Liu (School of Business, Nanjing University, Nanjing, China)
Jing Long (School of Business, Nanjing University, Nanjing, China)
Ruhong Liu (School of Business, Nanjing University, Nanjing, China)
Qing Fan (School of Management, Shanghai University, Shanghai, China)
Wenhai Wan (School of Business Administration, Huaqiao University, Quanzhou, China)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 20 December 2022

Issue publication date: 7 March 2023




This study aims to examine how and when digital platform capabilities drive technological innovation from a strategic information perspective, regarding information flow and information quality as mediators and business intelligence analytics as a moderator.


This study engaged corporate executives in surveys and obtained 182 firm data and then tested the hypotheses using linear regression models and the robustness using the structural equation model.


Digital platform capabilities drive corporate technological innovation through access to strategic information, i.e. strategic information mediates between digital platform capabilities and technological innovation. Business intelligence analytics increases the influence of strategic information on technological innovation.

Practical implications

This study underlines the importance for companies to construct digital platform capabilities to access strategic information to achieve technological innovation and the role of business intelligence analytics in processing strategic information.


This study finds a new perspective, strategic information, to explain the mechanisms by which digital platform capabilities drive firms’ technological innovation. In addition, the robustness of the resource-based view in understanding digital platform capabilities is stressed.



The authors would like to thank the editors and the anonymous reviewers for their valuable comments.

Funding: This work was supported by the National Natural Science Foundation of China (Grant No. 72072086; 72272057) and the Flying Assistance Program of Business Administration Department of School of Business in Nanjing University (Longjun Liu and Ruhong Liu).


Liu, L., Long, J., Liu, R., Fan, Q. and Wan, W. (2023), "Examining how and when digital platform capabilities drive technological innovation: a strategic information perspective", Journal of Enterprise Information Management, Vol. 36 No. 2, pp. 553-582.



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