TY - JOUR AB - Purpose This paper aims to report on a design intervention at the Southern African Large Telescope (SALT) control room which resulted from a user-centred design approach intended to raise its usability.Design/methodology/approach Adapting a user-centred design approach, the observations and interviews revealed a number of weaknesses of the current control room design.Findings While most suggestions would require larger restructuring, the designers intervened with simple solutions resulting in the improved handling of many pieces of hardware. This study suggests that such design interventions hold the possibility to majorly improve the efficiency of the control room and thereby raise the potential outcome of such highly capital intense installations.Originality/value Thereby, this paper has immediate relevance to the astronomical field and the corresponding advancements in electronics, engineering and technology development. VL - 17 IS - 2 SN - 1726-0531 DO - 10.1108/JEDT-08-2018-0128 UR - https://doi.org/10.1108/JEDT-08-2018-0128 AU - Hendrickse Christopher AU - Thurner Thomas Wolfgang PY - 2019 Y1 - 2019/01/01 TI - Design intervention at major technological installations: Investigating the ergonomics of the South African Large Telescope (SALT) T2 - Journal of Engineering, Design and Technology PB - Emerald Publishing Limited SP - 402 EP - 413 Y2 - 2024/09/19 ER -