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Information culture and recordkeeping: a case of Chinese enterprises

Zhiying Lian (School of Information Resource Management, Renmin University of China, Beijing, China)
Ning Wang (School of Information Resource Management, Renmin University of China, Beijing, China)
Gillian Oliver (Faculty of Information Technology, Monash University, Melbourne, Australia)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 9 December 2021

Issue publication date: 9 August 2022

1844

Abstract

Purpose

The purpose of this paper is to report findings from an investigation on the information culture and recordkeeping in two Chinese companies, exploring the interaction between information culture and recordkeeping.

Design/methodology/approach

On the basis of systematic literature review, this research investigates the information culture and recordkeeping in two Chinese companies by conducting in-depth interviews with the staff of the two companies.

Findings

The attitude of the leadership and the staff towards records and information is different in the result-oriented information culture and rule-following culture. If a company aims to stay innovative and competitive, an information culture that can facilitate the good governance of records and information should be developed, and information professionals can play a key role in working towards this.

Originality/value

As a qualitative study of information culture and recordkeeping in Chinese companies, this paper provides the insight into the interaction between information culture and recordkeeping, demonstrates the impact of information culture on information governance and identifies the factors influencing information culture in an organization.

Keywords

Citation

Lian, Z., Wang, N. and Oliver, G. (2022), "Information culture and recordkeeping: a case of Chinese enterprises", Journal of Documentation, Vol. 78 No. 5, pp. 973-995. https://doi.org/10.1108/JD-09-2021-0189

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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