A context-based study of serendipity in information research among Chinese scholars

Xiaosong Zhou (Faculty of Science and Engineering, University of Nottingham, Ningbo, China)
Xu Sun (Faculty of Science and Engineering, University of Nottingham, Ningbo, China)
Qingfeng Wang (Nottingham University Business School China, University of Nottingham, Ningbo, China)
Sarah Sharples (Human Factors Research Group, Faculty of Engineering, University Park, University of Nottingham, Nottingham, UK)

Journal of Documentation

ISSN: 0022-0418

Publication date: 14 May 2018

Abstract

Purpose

The current understanding of serendipity is based primarily on studies employing westerners as the participants, and it remains uncertain whether or not this understanding would be pervasive under different cultures, such as in China. In addition, there is not a sufficient systematic investigation of context during the occurrence of serendipity in current studies. The purpose of this paper is to examine the above issues by conducting a follow-up empirical study with a group of Chinese scholars.

Design/methodology/approach

The social media application “WeChat” was employed as a research tool. A diary-based study was conducted and 16 participants were required to send to the researchers any cases of serendipity they encountered during a period of two weeks, and this was followed by a post-interview.

Findings

Chinese scholars experienced serendipity in line with the three main processes of: encountering unexpectedness, connection-making and recognising the value. An updated context-based serendipity model was constructed, where the role of context during each episode of experiencing serendipity was identified, including the external context (e.g. time, location and status), the social context and the internal context (e.g. precipitating conditions, sagacity/perceptiveness and emotion).

Originality/value

The updated context model provides a further understanding of the role played by context during the different processes of serendipity. The framework for experiencing serendipity has been expanded, and this may be used to classify the categories of serendipity.

Keywords

Acknowledgements

This research was supported in part by a NSFC grant with code 71401085 and the International Doctoral Innovation Centre (IDIC) at the University of Nottingham China.

Citation

Zhou, X., Sun, X., Wang, Q. and Sharples, S. (2018), "A context-based study of serendipity in information research among Chinese scholars", Journal of Documentation, Vol. 74 No. 3, pp. 526-551. https://doi.org/10.1108/JD-05-2017-0079

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Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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