This purpose of this study is to examine the relationship between workplace fun, trust-in-management, employee satisfaction and whether the level of fun experienced at work moderates the effects.
Data were collected from a sample of 240 frontline staff in a large-scale retail store in Hong Kong.
The results show that trust-in-management mediates the relationship between workplace fun and employee job satisfaction. Additionally, employees who experience a high level of fun in the workplace have a greater effect on workplace fun, trust-in-management and job satisfaction.
The main limitation of this study is that it collects data from a self-reported single source in a cross-sectional survey design.
Because workplace fun helps organizations promote employee trust and job satisfaction, organizations should provide more enjoyable activities for employees to participate in.
This study provides a new insight into the effects of workplace fun on employees’ trust-in-management and job satisfaction.
The authors are grateful for the constructive comments of the referees and the editors on an earlier version of this paper. This research was supported in part by The Hong Kong Polytechnic University under grant number G-UB89.
Chan, S. and Mak, W. (2016), "Have you experienced fun in the workplace? An empirical study of workplace fun, trust-in-management and job satisfaction", Journal of Chinese Human Resource Management, Vol. 7 No. 1, pp. 27-38. https://doi.org/10.1108/JCHRM-03-2016-0002Download as .RIS
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