Interfere! How Chinese subsidiaries manage their global headquarters
ISSN: 0275-6668
Article publication date: 18 May 2020
Issue publication date: 26 May 2021
Abstract
Purpose
With the increasing dependence on the Chinese market, Chinese subsidiary managers rather than Western managers in the headquarters take responsibility for the overall success of the multinational company (MNC). This paper aims to argue that Chinese managers need to actively interfere to guarantee the survival of the MNC. Transaction analysis is suggested as a tool to rebalance the relationship.
Design/methodology/approach
Based on illustrative material and experience cases, the authors highlight why and how Chinese subsidiary managers have to engage in interference management.
Findings
Introducing different strategies within transaction analysis shows how Western managers can deal with Chinese interference management to improve relationships.
Practical implications
With the use of transaction analysis, Western managers can verify their communication strategies and behavior to better relate to Chinese subsidiaries on an “adult” level.
Originality/value
Interference management is based on counterintuitive thought that Chinese subsidiary managers rather than headquarters become responsible for the overall success of the MNC. Transaction analysis is used to uncover hidden assumptions, communication strategies and behavior in headquarters–subsidiary relationships.
Keywords
Citation
Metz, A. and Prange, C. (2021), "Interfere! How Chinese subsidiaries manage their global headquarters", Journal of Business Strategy, Vol. 42 No. 3, pp. 151-158. https://doi.org/10.1108/JBS-02-2020-0041
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited