TY  - JOUR
AB  - Purpose This paper aims to look into changing future landscapes of business interaction, relationships and networks using the lens of the work of Mikhail Bakhtin and his key notions of polyphony, heteroglossia and dialogism.Design/methodology/approach This is a conceptual paper exploring the complex dualities of Bakhtin’s approach involving eternally competing, paradoxical forces of unity and fragmentation; continuity and change; and coherence and incongruity.Findings Bakhtin’s approach suggests that all phenomena at all levels involve a complex struggle between organizational unity and dis-organizational fragmentation. Bakhtin provides theoretical support for David Boje’s notion of “antenarratives” as key in the making of socially constructed futures. Antenarratives are bridging “tropes” between unifying narratives and fragmented stories.Research limitations/implications Antenarratives need to be a focal interest in researching Bakhtinian dualities because they are a catalyst and chiasmus traveling between and inter-animating relations between narratives and stories.Practical implications The Bakhtinian schema suggests that practitioners need to maintain a reliance upon “phronesis” or practical wisdom and dexterity that allows them to adapt and improvise in fast-changing and multiple situations and contexts. To enable them to do this, such practical capabilities need the combined cultivation of appropriate embodied skills, capabilities in communicative and symbolic persuasion, as well as analytical reasoning.Originality/value Bakhtin’s concepts provide a unique and operationalizable approach to encompassing duality, which addresses the increasing need in business marketing to understand and adapt within increasingly complex and changing landscapes of business interaction, relationships and networks.
VL  - 36
IS  - 10
SN  - 0885-8624
DO  - 10.1108/JBIM-10-2019-0459
UR  - https://doi.org/10.1108/JBIM-10-2019-0459
AU  - Lowe Sid
AU  - Tapachai Nirundon
PY  - 2020
Y1  - 2020/01/01
TI  - Bakhtin to the future
T2  - Journal of Business & Industrial Marketing
PB  - Emerald Publishing Limited
SP  - 1721
EP  - 1728
Y2  - 2024/04/24
ER  -