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The impact of digitalization on supply chain resilience: an empirical study of the Chinese manufacturing industry

Yangyan Shi (School of Economics and Management, Shanxi University, Taiyuan, China and Macquarie Business School, Macquarie University, Sydney, Australia)
Xiaofei Zheng (College of Economics and Management, Nanjing Agricultural University, Nanjing, China)
V.G. Venkatesh (EM Normandie Business School, Metis Lab, Le Havre, France)
Eias AI Humdan (Rabdan Academy, Abu Dhabi, UAE)
Sanjoy Kumar Paul (UTS Business School, University of Technology Sydney, Sydney, Australia)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 17 February 2022

Issue publication date: 2 January 2023

845

Abstract

Purpose

Facing turbulent environments, firms have strived to achieve greater supply chain resilience (SCR) to leverage the resources and knowledge of supply chain members. Both SCR and supply chain integration (SCI) require digitization in the supply chain, but their interrelationships have rarely been researched empirically. This paper aims to uncover the impact of digital technology (DT) on SCR and SCI and the role of SCI in mediating between DT and SCR.

Design/methodology/approach

China manufacturing enterprises were surveyed through a Web-based questionnaire, and 96 responses were received. Structural equation modeling was used to test the conceptual model.

Findings

The level of enterprise digitization is not directly related to supply chain resilience, but the level of enterprise digitization has a positive impact on the improvement of SCI and SCI also has a positive effect on SCR. Therefore, SCI has a complete intermediary effect between the level of DT and SCR.

Originality/value

This is a pioneer study to examine the relationships among DT, SCI and SCR. The findings of this study present that firms need to improve DT, SCI and SCR consequently.

Keywords

Acknowledgements

Dr Yangyan Shi thanks the key fund programme for the Scientific Activities of Selected-Returned Overseas Professionals in Shanxi Province [2018, RSC1617] and the programme for the Top Young Academic Leaders of Higher Learning Institutions of Shanxi [TYAL, 2019052009].

Citation

Shi, Y., Zheng, X., Venkatesh, V.G., Humdan, E.A. and Paul, S.K. (2023), "The impact of digitalization on supply chain resilience: an empirical study of the Chinese manufacturing industry", Journal of Business & Industrial Marketing, Vol. 38 No. 1, pp. 1-11. https://doi.org/10.1108/JBIM-09-2021-0456

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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