Inter-organizational cognitive structures: network conception in MobileTV case
Abstract
Purpose
This paper aims to explore collective cognitive structures in business networks by analyzing the coherency of network pictures in a service development network.
Design/methodology/approach
The authors use the network pictures construct as a tool to analyze collective cognitive structures in a service development network. The studied case and unit of analysis is a focal network developing a consumer mobile TV service.
Findings
Based on the empirical evidence, the authors found that individuals’ cognitive structures vary extensively in the studied focal network. In addition, collective cognitive structures in intra- and inter-organizational settings differ, and thus should be distinguished.
Research limitations/implications
The research findings are based on a single case study. This study is one of the first attempts to apply network pictures as a research device in industrial marketing. The concept of network conception is put forward, distinguishing intra- and inter-organizational levels of collective cognition.
Practical implications
The employed conceptual tool is proposed for application also when forming a business network, where it is important to make all actors’ (i.e. persons and companies) perspectives on the emerging focal business network visible.
Originality/value
To study the focal network-level collective cognitive structures further, the authors propose the concept of network conception to represent the phenomenon. The present study contributes to the research on collective cognitive structures in industrial marketing by extending understanding on individual- and organizational-level cognitions to a focal network-level collective cognition.
Keywords
Citation
Ryynänen, H., Henttonen, K. and Salminen, R.T. (2015), "Inter-organizational cognitive structures: network conception in MobileTV case", Journal of Business & Industrial Marketing, Vol. 30 No. 5, pp. 662-676. https://doi.org/10.1108/JBIM-08-2013-0187
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited