A review of inter-firm relationship quality in supply chains

Abstract

Purpose

This paper aims to conduct a review of the recent literature on inter-firm relationship quality (RQ) in the supply chain (SC) settings.

Design/methodology/approach

100 English-language scientific publications on inter-firm RQ, published from 2006 to 2015 were selected and analyzed by using a content analysis approach.

Findings

The results of the frequency analysis map the antecedents, dimensions and consequences – particularly the performance and behavioral intentions of collaborating partners – of buyer–seller RQ presented in the current literature. The contingency analysis offers insights into the use of relevant constructs of inter-firm RQ in SCs in the individual papers. A range of research gaps is uncovered.

Research limitations/implications

The category building for the content analysis was based on an RQ framework that focuses on the mediator structure and neglects the effects of moderators.

Practical implications

The developed framework of inter-firm RQ in SCs provides managers with a guide to the relevant influencing factors, evaluation indicators and consequences of the quality of their relationships with SC partners.

Originality/value

This paper provides the first literature review at the intersection of RQ and SC. The research framework developed specifies the use of the previous RQ framework in the business-to-business and SC context. A critique of the existing studies is discussed and the agenda for future research are suggested.

Citation

Qian, C., Seuring, S. and Wagner, R. (2021), "A review of inter-firm relationship quality in supply chains", Journal of Business & Industrial Marketing, Vol. 36 No. 12, pp. 2187-2200. https://doi.org/10.1108/JBIM-05-2019-0199