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Challenger sale: a dynamic method for customer engagement and value creation in business-to-business relationships

Talai Osmonbekov (Franke College of Business, Northern Arizona University, Flagstaff, Arizona, USA)
Brent Adamson (CEB Inc, Arlington, Virginia, USA)
Matthew Dixon (CEB Inc, Arlington, Virginia, USA)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 17 September 2018

Issue publication date: 12 March 2019

1280

Abstract

Purpose

The purpose of this paper is to further explicate the notion of challenger sale.

Design/methodology/approach

The method used for this article is a personal interview.

Findings

The interview provides readers with insights and explanations of the challenger sale method from the authors of the book.

Originality/value

The interview allows the readers to learn directly from the authors of the methodology.

Keywords

Acknowledgements

This paper forms part of the special section “Closed to new submissions challenger sale – future of selling?”, guest edited by Talai Osmonbekov.

Citation

Osmonbekov, T., Adamson, B. and Dixon, M. (2019), "Challenger sale: a dynamic method for customer engagement and value creation in business-to-business relationships", Journal of Business & Industrial Marketing, Vol. 34 No. 2, pp. 285-290. https://doi.org/10.1108/JBIM-04-2017-0088

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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