To read this content please select one of the options below:

Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review

Sihong Wu (Department of Management and International Business, The University of Auckland, Auckland, New Zealand)
Maureen Benson-Rea (Department of Management and International Business, The University of Auckland, Auckland, New Zealand)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 9 January 2024

251

Abstract

Purpose

Despite a growing body of research focusing on the dark side of sharing economy development, arguments are fragmented and incomplete. This study aims to address the gap by integrating existing viewpoints based on a provider’s perspective.

Design/methodology/approach

This study conducted a bibliometric analysis using text mining and clustering algorithm techniques to measure the scope of scientific output on this topic and identify the main research themes.

Findings

Through the bibliometric analysis, this study developed an integrative framework based on the platform providers’ internal management issues and external conflicts with consumers, society, government regulations and traditional business. It also identified significant gaps within each research theme and proposed a future research agenda.

Originality/value

Sharing economy development has not yet been fully understood and regulated, leading to unprecedented challenges to existing business systems. The study addresses knowledge gaps and advances the understanding of the dark side of the sharing economy based on the provider’s internal management and interplay with external forces. It offers a roadmap for future research to advance understanding of the “hidden” dark side of the sharing economy.

Keywords

Citation

Wu, S. and Benson-Rea, M. (2024), "Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review", Journal of Business & Industrial Marketing, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JBIM-01-2023-0028

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

Related articles