The impact of social features underlying inter-organizational networks on learning: insights from Brazilian evidence

Abstract

Purpose

This paper aims to investigate the impact of social features of an inter-organizational network on organizational learning and, in turn, on its performance. Specifically, this paper focuses on the following social features: proximity among members, trust among members, trust in network management, commitment among members, members’ engagement and exchange of information.

Design/methodology/approach

This paper is based on evidence from a survey involving 101 organizations that integrate the Cooperation Networks established in Rio Grande do Sul, Brazil. The authors analyze data by using exploratory factor analysis, confirmatory factor analysis and structural equation modeling. Furthermore, they advance to also measuring “subjective” variables to business excellence.

Findings

The authors find that trust in network management and information exchange is positively associated with organizational learning. In turn, organizational learning appears to impact network members’ performance positively. Arguably, no results about the impact of proximity among members, trust among members and commitment among members are interesting to activate a discussion on the role of region cultural dimensions in shaping the impact of social features underlying the inter-organizational networks on organizational learning.

Research limitations/implications

This study can be enriched by considering moderating variables in the relationships between the social conditions underlying inter-organizational network and learning.

Practical implications

The authors critically discuss the social features underlying the inter-organizational networks that impact learning among network members and how these aspects may be addressed to improve performance.

Originality/value

Given the focus of this empirical analysis, the authors advance the idea that regional culture is the layer of culture that most powerfully inspires the social features of networks, and shapes organizational learning.

Citation

Klein, L.L., Bortolaso, I.V. and Minà, A. (2021), "The impact of social features underlying inter-organizational networks on learning: insights from Brazilian evidence", Journal of Business & Industrial Marketing, Vol. 36 No. 9, pp. 1556-1569. https://doi.org/10.1108/JBIM-01-2020-0058