Self-esteem, organizational citizenship behavior and commitment among university students
Journal of Applied Research in Higher Education
ISSN: 2050-7003
Article publication date: 28 January 2020
Issue publication date: 15 December 2020
Abstract
Purpose
The purpose of this paper is to investigate the relationships between self-esteem (SE), university commitment and organizational citizenship behaviors (OCBs) within a higher education setup.
Design/methodology/approach
A convenience sample of 354 students in a three-year higher national diploma awarding technical university in Ghana participated in the study via the completion of self-administered questionnaires. Descriptive statistics and partial least square-based structural equation modeling (PLS-SEM) were used to analyze data.
Findings
Path results using a PLS-SEM analysis showed a positive and significant association between SE and OCBs and university commitment among the students. Furthermore, OCBs were found to partially mediate the relationship between SE and university commitment.
Practical implications
The findings of the study provide important implication for management of higher education institutions. Management of higher education institutions must orient academic and non-academic staff to adopt communication strategies that help to improve students’ self-worth and assertiveness. All students should be encouraged to participate in extra-curricular activities in order to build students’ beliefs about themselves and self-confidence.
Originality/value
This paper is one of the first to have tested a model including SE, university commitment and OCBs in a technical university setup from a developing country perspective.
Keywords
Citation
Azila-Gbettor, E.M., Atatsi, E.A., Mensah, C. and Abiemo, M.K. (2020), "Self-esteem, organizational citizenship behavior and commitment among university students", Journal of Applied Research in Higher Education, Vol. 12 No. 5, pp. 975-991. https://doi.org/10.1108/JARHE-04-2019-0095
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited