TY - JOUR AB - Purpose The purpose of this paper is to present some of the findings from an empirical, mixed methods research project that reveal the importance of the personal value frameworks held by individual staff in the prevention of abuse of older people in private sector care homes.Design/methodology/approach Semi-structured interviews were undertaken with a sample of 36 care home personnel, including proprietors, care managers and care staff.Findings A significant number of respondents identified the importance of personal value frameworks among staff providing care as a potential contributory factor in the prevention of abuse of older people.Research limitations/implications Though the research draws upon the experiences of only 36 care home personnel through interviews, data suggest that the personal evaluations of staff towards those in their care is a significant contributory factor to the occurrence of abuse.Originality/value The research has identified individual staff value frameworks as a causal factor in the occurrence of abuse. The research also confirms that the perceptions of “values” among respondents directly involved in the provision of care are at odds with common understanding of “values” often cited elsewhere in connection with staff recruitment and training as a means of preventing the occurrence of abuse. VL - 19 IS - 3 SN - 1466-8203 DO - 10.1108/JAP-01-2017-0001 UR - https://doi.org/10.1108/JAP-01-2017-0001 AU - Moore Steve PY - 2017 Y1 - 2017/01/01 TI - What’s in a word? The importance of the concept of “values” in the prevention of abuse of older people in care homes T2 - The Journal of Adult Protection PB - Emerald Publishing Limited SP - 130 EP - 145 Y2 - 2024/04/25 ER -