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High-performance work practices and medical professionals' work outcomes: the mediating effect of perceived organizational support

Mohammad Rabiul Basher Rubel (Department of Management, Bangladesh University of Professionals, Dhaka, Bangladesh)
Daisy Mui Hung Kee (School of Management, Universiti Sains Malaysia, George Town, Malaysia)
Nadia Newaz Rimi (Department of Management, Dhaka University, Dhaka, Bangladesh)

Journal of Advances in Management Research

ISSN: 0972-7981

Article publication date: 12 October 2020

Issue publication date: 6 July 2021

1088

Abstract

Purpose

In this research, we investigate the effect of high-performance work practices (HPWPs) on medical professionals' work outcomes through the mediating effect of perceived organizational support (POS).

Design/methodology/approach

The study analyzes the opinions of 218 medical doctors from private hospitals in Bangladesh, employing Partial Least Square-Structural Equation Modeling (PLS-SEM).

Findings

We find that HPWPs enhance employee performance and POS and minimize turnover intention. POS also has a substantial influence on both employee performance and turnover intention. Moreover, POS finds a significant mediating effect on HPWPs and performance as well as HPWPs and turnover intention relations.

Research limitations/implications

The current research focuses on medical doctors who are presently working in private hospitals in Bangladesh.

Practical implications

First, the hospital would recognize the role of employee perceived HPWPs. Second, they might understand how HPWPs would utilize and maintain employees effectively via POS that might further improve the healthcare industry. Suggestions for future research indicate the models potential to provide optimal workplace environments that can benefit organizations as well as improve employee performance.

Originality/value

The study would provide a unique insight into the higher-order HPWPs system and its effects on the health care organizations in developing country contexts like Bangladesh. This study also extends the research on POS as a mediator between higher-order HPWPs and employee outcomes in the organization.

Keywords

Acknowledgements

The authors are grateful to the anonymous referees of the journal for their extremely useful suggestions to improve the quality of the article.Funding: The author(s) received no financial support for the research, authorship and/or publication of this article.

Citation

Rubel, M.R.B., Hung Kee, D.M. and Rimi, N.N. (2021), "High-performance work practices and medical professionals' work outcomes: the mediating effect of perceived organizational support", Journal of Advances in Management Research, Vol. 18 No. 3, pp. 368-391. https://doi.org/10.1108/JAMR-05-2020-0076

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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