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Do digital literacies matter in employee engagement in digitalised workplace?

Ai Joo Chan (Faculty of Business, Design and Arts, Swinburne University of Technology, Sawarak Campus, Kuching, Malaysia)
Lai Wan Hooi (College of Management, Chang Jung Christian University, Taiwan)
Kwang Sing Ngui (Kwang Sing Ngui is based at the Faculty of Business, Design and Arts, Swinburne University of Technology, Sarawak Campus, Kuching, Malaysia)

Journal of Asia Business Studies

ISSN: 1558-7894

Article publication date: 25 March 2021

Issue publication date: 8 June 2021

1079

Abstract

Purpose

This study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture.

Design/methodology/approach

A total of 256 valid samples were used in the analysis. The respondents were individuals used as management-level executives in companies located in Selangor/Kuala Lumpur. The model was tested using structural equation modelling.

Findings

The findings reveal that there exists a significant association between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Digital literacies are found to moderate the relationships between workplace digitalisation-employee engagement and innovative culture-employee engagement.

Practical implications

This paper provides new insight to the practitioners about the role of digital literacies in raising employee engagement in the digital workplace.

Originality/value

These findings enrich the literature on employee engagement, whereby, improving employee digital literacies strengthens employee acceptance to workplace digitalisation and benefit from the innovative culture to stay engaged.

Keywords

Citation

Chan, A.J., Hooi, L.W. and Ngui, K.S. (2021), "Do digital literacies matter in employee engagement in digitalised workplace?", Journal of Asia Business Studies, Vol. 15 No. 3, pp. 523-540. https://doi.org/10.1108/JABS-08-2020-0318

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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