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Factors affecting consumers' pro-environmental behaviour in nutricosmetics consumption: the role of perceived environmental responsibility as a mediator

Ruzanna Shahrin (Azman Hashim Internal Business School (AHIBS), Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia)
Farzana Quoquab (Azman Hashim Internal Business School (AHIBS), Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia)
Jihad Mohammad (Azman Hashim Internal Business School (AHIBS), Universiti Teknologi Malaysia, Skudai, Malaysia and Department of Management and Marketing, Qatar University, Doha, Qatar)
Rossilah Jamil (Azman Hashim Internal Business School (AHIBS), Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia)

Journal of Asia Business Studies

ISSN: 1558-7894

Article publication date: 24 April 2020

Issue publication date: 7 December 2020

814

Abstract

Purpose

This study aims to examine the direct effect of compensatory health beliefs (CHBs), environmental self-identity and perceived environmental responsibility (PER) towards consumers' pro-environmental behaviour (PEB). Moreover, this study also investigates the mediating role of PER.

Design/methodology/approach

Data were collected from nutricosmetics consumers in Malaysia. A questionnaire survey was carried out in three major shopping complexes in Klang Valley areas, which generated 448 completed usable responses. The partial least square technique (SmartPLS, version 3) was used to analyse the data and to test the study hypotheses.

Findings

The results revealed that CHBs, environmental self-identity and environmental perceived responsibility positively affect consumers’ PEB in nutricosmetics consumption. Additionally, data supported the mediating role of PER in the relationship between CHB, environmental self-identity and PEB.

Practical implications

It is expected that the study findings will provide significant insights to help marketers and policymakers about consumers’ nutricosmetic products consumption. It will help the marketers to plan for effective marketing strategies to produce environmentally friendly products and to serve the green consumer segment effectively. Moreover, companies attempting to launch new nutricosmetics brands may find the results helpful in understanding PEB.

Originality/value

This study is among the pioneers to examine consumers’ PEB of nutricosmetics products. Moreover, there is a dearth of studies that have investigated the PEB of consumers in regard to the CHBs, environmental self-identity and PER towards nutricosmetics consumption. Additionally, this study examines the mediating role of PER between “CHBs and PEB” and “environmental self-identity and PEB”, which are yet to examine in the past literature in the field.

Keywords

Citation

Shahrin, R., Quoquab, F., Mohammad, J. and Jamil, R. (2020), "Factors affecting consumers' pro-environmental behaviour in nutricosmetics consumption: the role of perceived environmental responsibility as a mediator", Journal of Asia Business Studies, Vol. 14 No. 5, pp. 671-689. https://doi.org/10.1108/JABS-02-2019-0035

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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