TY - JOUR AB - Purpose This study aims to explore how the Community of Inquiry (CoI) model (2000) is used to categorize students’ and teachers’ interactions in an asynchronous discussion and how these interactions are able to help students add quality to their narrative writing.Design/methodology/approach The interactions were categorized based on teaching, social and cognitive presences suggested by the CoI model. Data collection included online archives and students’ narrative essays. Content analysis was performed based on the presences suggested by the CoI model. Scores for the narrative essays were based on Tribble’s (1996) assessment scale.Findings The findings indicated that the interactions were significantly related to the cognitive, teaching and social presences. However, the cognitive presence indicated a distinctive pattern. As this was a qualitative study, there were emerging themes. The study found that critical thinking was minimal, as the writing task was related to creative thinking.Research limitations/implications It is suggested that writing in the online environment should also consider different types of writing.Originality/value The emerging themes can be used to enhance and complement the CoI model when used in the Malaysian setting. VL - 14 IS - 3 SN - 1741-5659 DO - 10.1108/ITSE-07-2016-0021 UR - https://doi.org/10.1108/ITSE-07-2016-0021 AU - Annamalai Nagaletchimee PY - 2017 Y1 - 2017/01/01 TI - An investigation into the Community of Inquiry model in the Malaysian ESL learners’ context T2 - Interactive Technology and Smart Education PB - Emerald Publishing Limited SP - 246 EP - 263 Y2 - 2024/05/01 ER -