Considering visual cueing and practice type for software training’s optimisation: a study of domain experts
Interactive Technology and Smart Education
ISSN: 1741-5659
Article publication date: 13 September 2021
Issue publication date: 2 February 2023
Abstract
Purpose
Software training is a new trend in software applications. A key problem with software training is that video tutorials are developed without considering the target audience. Although video tutorials are popular, little attention is given to their design features. This study aims to investigate how two multimedia research principles, visual cueing (VC) and practice type, influence task performance, mental effort and motivation.
Design/methodology/approach
Three video tutorials on non-linear editing were viewed by 118 Computer Science undergraduate students with high information communication technology experience. To analyse the relationships between the research variables, a 2 (non-VC versus VC) × 2 (post-video viewing practice versus stepwise viewing-based practice (SVBP) mixed factorial design was used.
Findings
The results indicated that neither VC nor SVBP influenced task performance; however, both practice type conditions led to higher levels of motivation.
Research limitations/implications
The incorporation of VC and practice type in complex software training is less likely to be beneficial for domain experts. Future studies should record eye tracking data to capture learners’ behaviours whilst learning a software application. Moreover, practice targeted with immediate feedback should be incorporated as it enhances scaffolding.
Practical implications
Neither practice type was considered effective by experts. A practice strategy with user-controlled pausing (i.e. markers) could enhance retention by allowing users to practice tasks after locating the most relevant parts of the video tutorial.
Originality/value
This study contributes to the literature by investigating two guidelines: VC and practice type in the context of complex software training targeting domain experts.
Keywords
Acknowledgements
Funding: Not applicable.
Conflict of interest: The authors declare that they have no conflict of interest.
Availability of data and material: The data that support the findings of this study are not publicly available due to privacy restrictions.
Ethics approval: Appropriate permissions and ethical approval for the participation was requested and approved.
Citation
Ragazou, V. and Karasavvidis, I. (2023), "Considering visual cueing and practice type for software training’s optimisation: a study of domain experts", Interactive Technology and Smart Education, Vol. 20 No. 1, pp. 36-57. https://doi.org/10.1108/ITSE-05-2021-0091
Publisher
:Emerald Publishing Limited
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