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Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles

M. Claudia tom Dieck (Department of Operations, Technology, Events and Hospitality Management, Manchester Metropolitan University, Manchester, UK)
Eleanor Cranmer (Department of Operations, Technology, Events and Hospitality Management, Manchester Metropolitan University, Manchester, UK)
Alexandre Prim (Department of Management, Faculdade SENAC - National Commercial Training Service, Blumenau Campus, Blumenau, Brazil)
David Bamford (Department of Operations, Technology, Events and Hospitality Management, Manchester Metropolitan University, Manchester, UK)

Information Technology & People

ISSN: 0959-3845

Article publication date: 18 April 2023

Issue publication date: 8 April 2024

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Abstract

Purpose

The use of augmented reality (AR) and experiential learning go hand in hand. Although AR learning opportunities have been well discussed, there is limited empirical research on the use of AR within higher education settings. Drawing from the uses and gratifications theory (U&GT), this study aims to explore the use of AR for learning satisfaction and student engagement, while also examining differences in learning styles.

Design/methodology/approach

This study used experiments with higher education students in the UK to explore the use of AR as part of the learning experience. Data from 173 students who experienced AR as part of their learning experience were analysed using partial least square analysis.

Findings

The authors found that hedonic, utilitarian, sensual and modality gratifications influence AR learning satisfaction and student engagement. Furthermore, the authors found differences between active and passive learners with regards to utilitarian (information seeking, personalisation) and sensual gratifications (immersion, presence) and effects on learning satisfaction.

Originality/value

This study developed and validated a U&GT framework incorporating different learning styles rooted in Kolb’s learning cycle. Findings provide important implications for the use of commercial AR applications as part of the learning experience within higher education settings.

Keywords

Citation

tom Dieck, M.C., Cranmer, E., Prim, A. and Bamford, D. (2024), "Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles", Information Technology & People, Vol. 37 No. 3, pp. 1251-1278. https://doi.org/10.1108/ITP-10-2021-0823

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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