Smartphone use and knowledge gap hypothesis: the relationship between mobile news consumption, discussion network heterogeneity, and political knowledge

Abstract

Purpose

The purpose of this study is to examine the knowledge gap hypothesis in the context of smartphone use for news to understand whether mobile news consumption could bridge or widen the knowledge gap between people of higher and lower socioeconomic status (SES).

Design/methodology/approach

The authors examine how smartphone news consumption is associated with the knowledge gap hypothesis by analyzing a survey dataset from Hong Kong. This study focuses specifically on a moderated mediation model in which the indirect effect of mobile news consumption on political knowledge via discussion network heterogeneity is contingent on level of education.

Findings

Smartphone use for news/information was positively associated with level of discussion network heterogeneity. The indirect effect of smartphone news use on political knowledge via discussion network heterogeneity was stronger for those with lower levels of education.

Originality/value

This study advances the understanding of the role of smartphone use in contributing to the functioning of deliberative democracy as this use enhances discussion network heterogeneity and general levels of political knowledge. Moreover, our study contributes to the literature on the knowledge gap by not only examining the relationship between smartphone use, discussion heterogeneity, and political knowledge but also taking into consideration individual levels of education.

Citation

Kim, Y. and Chen, H.-T. (2023), "Smartphone use and knowledge gap hypothesis: the relationship between mobile news consumption, discussion network heterogeneity, and political knowledge", Information Technology & People, Vol. 36 No. 7, pp. 2756-2773. https://doi.org/10.1108/ITP-07-2021-0545