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The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view

Mohamad Bahrami (Shahid Beheshti University, Tehran, Islamic Republic of Iran)
Sajjad Shokouhyar (Management and Accounting Faculty, Departmemt of Industrial and Information Management and Shahid Beheshti University, Tehran, Islamic Republic of Iran)

Information Technology & People

ISSN: 0959-3845

Article publication date: 7 September 2021

Issue publication date: 8 July 2022

2956

Abstract

Purpose

Big data analytics capability (BDAC) can affect firm performance in several ways. The purpose of this paper is to understand how BDA capabilities affect firm performance through supply chain resilience in the presence of the risk management culture.

Design/methodology/approach

The study adopted a cross-sectional approach to collect survey-based responses to examine the hypotheses. 167 responses were collected and analyzed using partial least squares in SmartPLS3. The respondents were generally senior IT executives with education and experience in data and business analytics.

Findings

The results show that BDA capabilities increase supply chain resilience as a mediator by enhancing innovative capabilities and information quality, ultimately leading to improved firm performance. In addition, the relationship between supply chain resilience and firm performance is influenced by risk management culture as a moderator.

Originality/value

The present study contributes to the relevant literature by demonstrating the mediating role of supply chain resilience between the BDA capabilities relationship and firm performance. In this context, some theoretical and managerial implications are proposed and discussed.

Keywords

Citation

Bahrami, M. and Shokouhyar, S. (2022), "The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view", Information Technology & People, Vol. 35 No. 5, pp. 1621-1651. https://doi.org/10.1108/ITP-01-2021-0048

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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