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Market challenges, learning and customer orientation, and innovativeness in IJVs

Chansoo Park (Faculty of Business Administration, Memorial University of Newfoundland, St John’s, Canada)
Chang Hoon Oh (Beedie School of Business, Simon Fraser University, Vancouver, Canada)
Azilah Kasim (School of Tourism, Hospitality and Environmental Management, Universiti Utara Malaysia, Kedah, Malaysia)

International Marketing Review

ISSN: 0265-1335

Article publication date: 13 November 2017

1283

Abstract

Purpose

The purpose of this paper is to advance a theoretical framework that incorporates the relationship between market challenge and learning and customer orientations, and the influence of these orientations on innovativeness in an international joint venture (IJV) context.

Design/methodology/approach

The authors estimate a structural equation model utilizing survey data collected from 199 IJVs in the Republic of Korea.

Findings

The authors found that while market challenge does not influence learning orientation in IJVs, it does have a significant positive influence on customer orientation. Further, the authors’ findings support that both learning orientation and customer orientation have positive impacts on IJV innovativeness. Another interesting finding shows that the impact of learning orientation on IJV innovativeness is significant only when IJVs have high levels of interaction with parent firms. The study also reveals that having a strong learning orientation amplifies the impact of customer orientation on innovativeness in IJVs.

Originality/value

Despite increased interest in IJVs, there has been relatively little work linking IJV innovativeness with learning and customer orientations. The study contributes to recent streams of research that seek to understand the role of these orientations in IJV innovativeness.

Keywords

Acknowledgements

This research project was supported by the Social Sciences and Humanities Research Council of Canada (Grant No. 430-2016-00240). The authors would like to acknowledge the research assistance of Wesley Chenne, Aneeta Dastoor, Hye Yeon Lee, and Neal Willcott. The authors thank the associate editor and the three anonymous reviewers for their constructive comments.

Citation

Park, C., Oh, C.H. and Kasim, A. (2017), "Market challenges, learning and customer orientation, and innovativeness in IJVs", International Marketing Review, Vol. 34 No. 6, pp. 945-967. https://doi.org/10.1108/IMR-07-2014-0238

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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