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Digital marketing ecosystems and global market expansion: current state and future research agenda

Nandini Nim (Department of Marketing, The University of Texas at El Paso, El Paso, Texas, USA)
Kiran Pedada (University of Manitoba, Winnipeg, Canada)
Kelly Hewett (Department of Marketing, College of Business Administration, University of Tennessee Knoxville, Knoxville, Tennessee, USA)

International Marketing Review

ISSN: 0265-1335

Article publication date: 23 August 2024

Issue publication date: 1 October 2024

242

Abstract

Purpose

This article aims to provide greater clarity regarding the conceptualization and critical role of digital marketing ecosystems for the global expansion of multinational enterprises (MNEs) and offer novel research directions to prompt future research.

Design/methodology/approach

The authors first review the marketing literature related to marketing ecosystems, highlighting the evolution of this body of work across a range of domains such as services, innovation and new product development, communications and marketing strategy more broadly. Next, two case examples of MNEs whose global expansion efforts have been supported by their marketing ecosystems are used to highlight the role of marketing ecosystems in global market expansion. Finally, novel research directions are offered to prompt future research and provide greater insight into this emerging area.

Findings

The case examples we examine yield important insights into the role of marketing ecosystems for MNEs expanding from emerging markets (EMs) to developed markets (DMs). EM-MNEs such as TEMU face more communication and payment ecosystem challenges while opening their supply chain to DMs. Contrary to EM-MNEs, DM-MNEs face institutional and sociocultural challenges that require different marketing ecosystem orchestration approaches.

Originality/value

Marketing ecosystems can provide MNEs with greater multinational flexibility, enabling them to adapt their global strategies to navigate increasing complexities in global markets, such as trends toward increased protectionism and geopolitical disruptions. However, there is surprisingly little research addressing this issue.

Keywords

Citation

Nim, N., Pedada, K. and Hewett, K. (2024), "Digital marketing ecosystems and global market expansion: current state and future research agenda", International Marketing Review, Vol. 41 No. 5, pp. 872-885. https://doi.org/10.1108/IMR-04-2024-0108

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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