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Impact of organizational culture and computer self-efficacy on knowledge sharing

Zhen Shao (School of Management, Harbin Insitute of Technology, Harbin, China)
Tienan Wang (School of Management, Harbin Institute of Technology, Harbin, China)
Yuqiang Feng (School of Management, Harbin Insitute of Technology, Harbin, China)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 11 May 2015

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Abstract

Purpose

The purpose of this paper is to examine the impact mechanism of organizational culture (OC) on Enterprise Resource Planning (ERP) user’s explicit and tacit knowledge-sharing behavior in the context of enterprise systems usage.

Design/methodology/approach

Drawing from social cognitive theory, the authors developed a comprehensive model that integrates OC, computer self-efficacy and employees’ knowledge-sharing behaviors. In total, 343 valid questionnaires were collected from ERP users of 115 firms and structural equation modeling technique was used to test the model.

Findings

Empirical results suggest that hierarchical culture that focusses on efficacy and uniformity is positively related with employees’ explicit knowledge sharing; group culture that focusses on trust and belonging is positively related with employees’ tacit knowledge sharing, and their relationship is fully mediated by employees’ computer self-efficacy. In addition, computer self-efficacy also partially mediates the relationship between rational culture and employees’ knowledge sharing.

Practical implications

This study provides guidelines for top managers to enhance employees’ computer self-efficacy and facilitate employees’ knowledge-sharing behavior by developing appropriate type of OC.

Originality/value

This study unpacks the mediating mechanism between OC and knowledge sharing, and contributes to the academic research of knowledge management in the context of enterprise systems assimilation.

Keywords

Acknowledgements

This research was supported by the National Natural Science Foundation of China (71301035, 71371059, 71472053, 71429001), the China Postdoctoral Science Foundation (2013M541399), the Specialized Research Fund for the Doctoral Program of Higher Education (20132302110017, 20132302120017) and the Fundamental Research Funds for the Central Universities (HIT.HSS.201206). The authors would also thank the cooperation of the ERP end users in the field study for their time and contribution.

Citation

Shao, Z., Wang, T. and Feng, Y. (2015), "Impact of organizational culture and computer self-efficacy on knowledge sharing", Industrial Management & Data Systems, Vol. 115 No. 4, pp. 590-611. https://doi.org/10.1108/IMDS-12-2014-0377

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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