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Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises

Voon-Hsien Lee (Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Malaysia)
Pik-Yin Foo (Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Malaysia)
Garry Wei-Han Tan (UCSI Graduate Business School, UCSI University, Kuala Lumpur, Malaysia) (School of Finance and Economics, Nanchang Institute of Technology, Nan Chang, China)
Keng-Boon Ooi (UCSI Graduate Business School, UCSI University, Kuala Lumpur, Malaysia) (College of Management, Chang Jung Christian University, Tainan, Taiwan)
Amrik Sohal (Faculty of Business and Economics, Monash University, Caulfield East VIC, Australia)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 28 June 2021

Issue publication date: 5 October 2021

843

Abstract

Purpose

This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia.

Design/methodology/approach

This is a quantitative study in which 163 valid responses were empirically collected from SMMEs in Malaysia via self-administered structured questionnaires.

Findings

Performing a partial least squares–structural equation modelling analysis, the findings revealed that the relationships between SCQM, OLC and PIP are positive and significant. Moreover, OLC partially mediates the relationship between SCQM and product innovation. Serving as a practical guideline, the results of this study stress the fact that managers of SMMEs need to look into the role-specific context of the firm before determining which practices would be effective for their companies.

Originality/value

The value-added additional testing of the mediating effect of OLC is the highlight of this study. This research represents another leap towards redefining and advancing SCQM, especially for SMMEs in the Asian context.

Keywords

Citation

Lee, V.-H., Foo, P.-Y., Tan, G.W.-H., Ooi, K.-B. and Sohal, A. (2021), "Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises", Industrial Management & Data Systems, Vol. 121 No. 10, pp. 2118-2142. https://doi.org/10.1108/IMDS-08-2020-0447

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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