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Collaborative services provision for solar power plants

Luis M. Camarinha-Matos (Department of Electrical Engineering, Universidade Nova de Lisboa Faculdade de Ciencias e Tecnologia, Caparica, Portugal) (CTS – Center of Technology and Systems, UNINOVA Instituto de desenvolvimento de novas tecnologias, Caparica, Portugal)
Ana Ines Oliveira (CTS – Center of Technology and Systems, UNINOVA Instituto de desenvolvimento de novas tecnologias, Caparica, Portugal)
Filipa Ferrada (CTS – Center of Technology and Systems, UNINOVA Instituto de desenvolvimento de novas tecnologias, Caparica, Portugal)
Victor Thamburaj (iPLON GmbH, Schwäbisch Hall, Germany)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 12 June 2017

Abstract

Purpose

The purpose of this paper is to support effective business services provision along the life cycle of complex service-enhanced products, such as the case of solar power plants, and to explore collaborative approaches for multi-stakeholder business services.

Design/methodology/approach

Design and implementation of adequate collaboration strategies and cloud-based support mechanisms to facilitate creation and management of collaborative networks in this sector. For this purpose, a conceptual framework, a cloud-based platform and a set of collaboration support tools are proposed. Validation is based on a pilot implementation and interactions with a large group of end users.

Findings

Validation results confirmed the suitability of the collaborative networks approach in this sector, which often involves multiple small and medium size enterprises.

Originality/value

The interplay between long-term strategic networks and goal-oriented collaborative networks and their interaction with the various phases of the product-services life cycle correspond to a novel approach in this sector, traditionally focused on a sub-contracting model. This opens new opportunities for enhancing the value of complex products through collaborative value-added services. Of particular relevance is also the adoption of collaborative approaches for service co-creation.

Keywords

Citation

Camarinha-Matos, L.M., Oliveira, A.I., Ferrada, F. and Thamburaj, V. (2017), "Collaborative services provision for solar power plants", Industrial Management & Data Systems, Vol. 117 No. 5, pp. 946-966. https://doi.org/10.1108/IMDS-06-2016-0246

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited