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A study of information security awareness in Australian government organisations

Kathryn Parsons (Defence Science and Technology Organisation, Edinburgh, SA, Australia)
Agata McCormac (Defence Science and Technology Organisation, Edinburgh, SA, Australia)
Malcolm Pattinson (Business School, University of Adelaide, Adelaide, SA, Australia)
Marcus Butavicius (Defence Science and Technology Organisation, Edinburgh, SA, Australia)
Cate Jerram (Business School, University of Adelaide, Adelaide, SA, Australia)

Information Management & Computer Security

ISSN: 0968-5227

Article publication date: 7 October 2014

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Abstract

Purpose

The purpose of this paper is to investigate the human-based information security (InfoSec) vulnerabilities in three Australian government organisations.

Design/methodology/approach

A Web-based survey was developed to test attitudes, knowledge and behaviour across eight policy-based focus areas. It was completed by 203 participants across the three organisations. This was complemented by interviews with senior management from these agencies.

Findings

Overall, management and employees had reasonable levels of InfoSec awareness. However, weaknesses were identified in the use of wireless technology, the reporting of security incidents and the use of social networking sites. These weaknesses were identified in the survey data of the employees and corroborated in the management interviews.

Research limitations/implications

As with all such surveys, responses to the questions on attitude and behaviour (but not knowledge) may have been influenced by the social desirability bias. Further research should establish more extensive baseline data for the survey and examine its effectiveness in assessing the impact of training and risk communication interventions.

Originality/value

A new survey tool is presented and tested which is of interest to academics as well as management and IT systems (security) auditors.

Keywords

Citation

Parsons, K., McCormac, A., Pattinson, M., Butavicius, M. and Jerram, C. (2014), "A study of information security awareness in Australian government organisations", Information Management & Computer Security, Vol. 22 No. 4, pp. 334-345. https://doi.org/10.1108/IMCS-10-2013-0078

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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