TY  - JOUR
AB  - Purpose This paper aims to present Accomm a software implementation of Ágora-SN, a supply network (SN) customer-oriented model integrated with an Adaptation Model. Accomm serves two purposes: as an experimental validation tool to measure the impact of Adaptation on an agribusiness SN model and as a logistic and marketing operations planning assistant.Design/methodology/approach The design of Accomm is based on the results of the Ágora-SN model that comprises the following tasks: to characterize the SN actors’ processes ( composed of multiple first-tier suppliers, a focal company and multiple first-tier customers), identifying the ones oriented to the customer; to integrate these processes into a SN model which incorporates a supplier cooperation model; and to provide an adaptation model that implements a customer profile and a context profile to improve order fulfillment.Findings To validate the Ágora-SN model, a prototype Accomm was created referred to a real Colombian agribusiness sector company, specifically in the floriculture sector. This prototype was validated through two methods: a usability scale and a set of scenarios that compared the application’s behavior with and without adaptation and cooperation. The application provides a better response to demand when both adaptation and cooperation are enabled.Research limitations/implications This work was tested in an academic environment and was validated by different experts. Further tests in operational real-life environments are required to fully validate the approach.Originality/value The main contribution of this work is the integration of Adaptation into a SN model as a way to center the SN toward the customer. As an additional contribution, the validation tool Accomm is conceived as an operational planning tool for agribusiness SN.
VL  - 14
IS  - 1
SN  - 1744-0084
DO  - 10.1108/IJWIS-02-2017-0010
UR  - https://doi.org/10.1108/IJWIS-02-2017-0010
AU  - Morales-Alzate Luis Fernando
AU  - Solano-Vanegas Clara
AU  - Carrillo-Ramos Angela
AU  - Montoya-Torres Jairo
AU  - Fabregat Ramon
AU  - Pavlich-Mariscal Jaime A.
PY  - 2018
Y1  - 2018/01/01
TI  - Accomm: adaptive system for supply network operational planning
T2  - International Journal of Web Information Systems
PB  - Emerald Publishing Limited
SP  - 78
EP  - 106
Y2  - 2024/04/26
ER  -