Accomm: adaptive system for supply network operational planning

Luis Fernando Morales-Alzate (System and Computing Engineering, Pontificia Universidad Javeriana, Bogotá, Colombia)
Clara Solano-Vanegas (Industrial Engineering, Pontificia Universidad Javeriana, Bogotá, Colombia)
Angela Carrillo-Ramos (System and Computing Engineering, Pontificia Universidad Javeriana, Bogotá, Colombia)
Jairo Montoya-Torres (Research Group in Logistic Systems, Universidad de La Sabana, Chía, Colombia)
Ramon Fabregat (Institute of Informatics and Applications, University of Girona, Girona, Spain)
Jaime A. Pavlich-Mariscal (System and Computing Engineering, Pontificia Universidad Javeriana, Bogotá, Colombia)

International Journal of Web Information Systems

ISSN: 1744-0084

Publication date: 16 April 2018

Abstract

Purpose

This paper aims to present Accomm a software implementation of Ágora-SN, a supply network (SN) customer-oriented model integrated with an Adaptation Model. Accomm serves two purposes: as an experimental validation tool to measure the impact of Adaptation on an agribusiness SN model and as a logistic and marketing operations planning assistant.

Design/methodology/approach

The design of Accomm is based on the results of the Ágora-SN model that comprises the following tasks: to characterize the SN actors’ processes ( composed of multiple first-tier suppliers, a focal company and multiple first-tier customers), identifying the ones oriented to the customer; to integrate these processes into a SN model which incorporates a supplier cooperation model; and to provide an adaptation model that implements a customer profile and a context profile to improve order fulfillment.

Findings

To validate the Ágora-SN model, a prototype Accomm was created referred to a real Colombian agribusiness sector company, specifically in the floriculture sector. This prototype was validated through two methods: a usability scale and a set of scenarios that compared the application’s behavior with and without adaptation and cooperation. The application provides a better response to demand when both adaptation and cooperation are enabled.

Research limitations/implications

This work was tested in an academic environment and was validated by different experts. Further tests in operational real-life environments are required to fully validate the approach.

Originality/value

The main contribution of this work is the integration of Adaptation into a SN model as a way to center the SN toward the customer. As an additional contribution, the validation tool Accomm is conceived as an operational planning tool for agribusiness SN.

Keywords

Citation

Morales-Alzate, L., Solano-Vanegas, C., Carrillo-Ramos, A., Montoya-Torres, J., Fabregat, R. and Pavlich-Mariscal, J. (2018), "Accomm: adaptive system for supply network operational planning", International Journal of Web Information Systems, Vol. 14 No. 1, pp. 78-106. https://doi.org/10.1108/IJWIS-02-2017-0010

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Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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