Performance indicators to support firm-level decision-making in the wine industry: a systematic literature review
International Journal of Wine Business Research
ISSN: 1751-1062
Article publication date: 22 October 2020
Issue publication date: 25 May 2021
Abstract
Purpose
The purpose of this paper is to conduct a systematic literature review (SLR) to identify the main firm-level performance indicators and group them in dimensions that support decision-making in the wine industry.
Design/methodology/approach
To achieve this goal, an SLR approach was conducted in the Scopus database from 2009 to 2019. From a set of 607 articles, only 25 studies related to firm-level performance indicators were considered and, following an inductive thematic analysis and an interpretative synthesis, separated into different specific foci that include social, economic and environmental dimensions.
Findings
There is a limited number of papers identifying indicators regarding the firm-level performance of wine firms, and even fewer studies including indicators on an integrated approach to measure the different dimensions of firm performance. This paper documents that economic and environmental indicators cover 78.2% of all SLR indicators analyzed. As this group of indicators is limited to a set of sub-dimensions, this paper found that several groups of indicators are misrepresented, such as product portfolio or certifications related to marketing activities and indicators covering purchasing and supply chain activities, which play a crucial role in the competitiveness of the wine industry.
Practical implications
For practitioners, it discloses the most pertinent indicators they need to improve to craft their business strategies. This framework is of added value for policymakers to customize their support programs for specific producers to develop their competitive strategies. It could be deployed in teaching programs as a tool to address the importance of aligning different types of indicators to achieve firm-level performance in the wine industry.
Originality/value
This study contributes to the literature identifying a framework of analysis that includes indicators of four dimensions, namely, economic, social, territorial and environmental. This framework aims to relate performance measures to corporate strategy as a management control tool. The framework intends to improve the fit between firms’ activities and their competitive context and to be flexibly adapted to various products/firms in the wine industry.
Keywords
Acknowledgements
The acknowledgement is to Bairrada Wine Commission, the entity that supported the investigation under the Project – Economic and territorial characterization of Bairrada wine region.
Citation
Mota, J., Moreira, A., Costa, R., Serrão, S., Pais-Magalhães, V. and Costa, C. (2021), "Performance indicators to support firm-level decision-making in the wine industry: a systematic literature review", International Journal of Wine Business Research, Vol. 33 No. 2, pp. 217-237. https://doi.org/10.1108/IJWBR-06-2020-0027
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited