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Performance indicators to support firm-level decision-making in the wine industry: a systematic literature review

Jorge Mota (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal and Governance Competitiveness and Public Policies Research Unit, University of Aveiro, Aveiro, Portugal)
António Moreira (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal and Governance Competitiveness and Public Policies Research Unit, University of Aveiro, Aveiro, Portugal)
Rui Costa (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal and Governance Competitiveness and Public Policies Research Unit, University of Aveiro, Aveiro, Portugal)
Silvana Serrão (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro Aveiro, Portugal)
Vera Pais-Magalhães (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro Aveiro, Portugal)
Carlos Costa (Department of Economics Management Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal and Governance Competitiveness and Public Policies Research Unit, University of Aveiro, Aveiro, Portugal)

International Journal of Wine Business Research

ISSN: 1751-1062

Article publication date: 22 October 2020

Issue publication date: 25 May 2021

699

Abstract

Purpose

The purpose of this paper is to conduct a systematic literature review (SLR) to identify the main firm-level performance indicators and group them in dimensions that support decision-making in the wine industry.

Design/methodology/approach

To achieve this goal, an SLR approach was conducted in the Scopus database from 2009 to 2019. From a set of 607 articles, only 25 studies related to firm-level performance indicators were considered and, following an inductive thematic analysis and an interpretative synthesis, separated into different specific foci that include social, economic and environmental dimensions.

Findings

There is a limited number of papers identifying indicators regarding the firm-level performance of wine firms, and even fewer studies including indicators on an integrated approach to measure the different dimensions of firm performance. This paper documents that economic and environmental indicators cover 78.2% of all SLR indicators analyzed. As this group of indicators is limited to a set of sub-dimensions, this paper found that several groups of indicators are misrepresented, such as product portfolio or certifications related to marketing activities and indicators covering purchasing and supply chain activities, which play a crucial role in the competitiveness of the wine industry.

Practical implications

For practitioners, it discloses the most pertinent indicators they need to improve to craft their business strategies. This framework is of added value for policymakers to customize their support programs for specific producers to develop their competitive strategies. It could be deployed in teaching programs as a tool to address the importance of aligning different types of indicators to achieve firm-level performance in the wine industry.

Originality/value

This study contributes to the literature identifying a framework of analysis that includes indicators of four dimensions, namely, economic, social, territorial and environmental. This framework aims to relate performance measures to corporate strategy as a management control tool. The framework intends to improve the fit between firms’ activities and their competitive context and to be flexibly adapted to various products/firms in the wine industry.

Keywords

Acknowledgements

The acknowledgement is to Bairrada Wine Commission, the entity that supported the investigation under the Project – Economic and territorial characterization of Bairrada wine region.

Citation

Mota, J., Moreira, A., Costa, R., Serrão, S., Pais-Magalhães, V. and Costa, C. (2021), "Performance indicators to support firm-level decision-making in the wine industry: a systematic literature review", International Journal of Wine Business Research, Vol. 33 No. 2, pp. 217-237. https://doi.org/10.1108/IJWBR-06-2020-0027

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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